Manage page inquiries
Cập nhật 2026-06-27Đọc bằng tiếng Việt
Manage page inquiries
Parents who find you on your teacher page or the tutor directory can send an inquiry. Review messages and convert interested families into class students in a few taps.
View inquiries
- Go to My Page → Inquiries tab
- Unread inquiries show a badge on the tab
- Open each row to read name, phone, message, and subject interest
💡 Screenshot: "My Page" → "Inquiries" tab → list of messages
Convert to a student
When a family is ready to enroll:
- Open the inquiry → click Convert to student
- Pick the target class
- Confirm student name and parent email (pre-filled from the inquiry)
- Click Add student
- Share portal links from the confirmation dialog — same flow as adding students manually
The inquiry is marked as handled so you can track who you already replied to.
FAQ
Do I need a published page to receive inquiries?
Yes — inquiries come from your public page at /p/your-name or from Find tutors.
Can I reply without converting?
Use the contact details in the inquiry (phone, email) to reply outside Klassi. Convert when they are ready to join a class.
Inquiry notifications?
New inquiries appear in your app Notifications bell and on the Inquiries tab badge.