Bank transfer payment — plan not activated?
Paying for your Klassi plan by bank transfer
After choosing a plan, pay via bank transfer (SePay QR) on the Billing plan screen. Activation usually takes a few minutes.
Steps
- Account → Billing plan → select plan and billing cycle
- Scan QR or transfer with the exact amount and payment reference
- Wait for confirmation — the app updates automatically
- Check Billing plan again for your current plan name
Haven't paid yet and want to change plan?
Tap Cancel payment on the QR/invoice screen.
Already transferred?
Do not cancel — wait for processing.
Common questions
Paid but plan not active?
Wait 5–15 minutes. Verify amount and reference. Refresh Billing plan.
Wrong amount or wrong reference?
Contact support — do not send another transfer until instructed. Activation requires the exact amount and payment code on the invoice.
Canceled payment but already transferred?
Do not cancel if you already paid. If you canceled and money left your account, contact support to reconcile (SePay does not auto-refund).
Still not active after 15 minutes?
Submit support with a screenshot of your transfer.