Message parents and students
Cập nhật 2026-06-27Đọc bằng tiếng Việt
Message parents and students
Reply to parents and students in one inbox — per class or across all classes. Unread badges help you catch messages without checking every portal link.
Class messaging
- Go to Classes → select a class
- Open the Students hub → Messages view
- Switch channel: Parent messages or Student messages
- Tap a conversation → type and Send
- Use Quick replies for common answers (configure in Account → Preferences)
Parents and students see messages on their portal Messages tab (if messaging is enabled in class settings).
All-class inbox
- From Dashboard, check the Action queue for unread messages
- Or open any class → Messages — filter by unread
When a parent or student has the portal open, they may get a browser notification when you reply (if they allowed notifications).
Tips
- Reply within 1 business day — parents expect timely updates on attendance or fees
- For fee disputes, link them to the Tuition tab on their portal instead of long chats
- Turn off student messaging in Settings if the class is parent-only
FAQ
Parent says they don't see Messages tab?
Enable messaging in class Settings. Parent must open their portal link (not just email).
Can I send images?
Text messages today. For files, upload to Materials and tell parents to check the Materials tab.
Message history lost?
Messages are stored per class. Scroll up to load older messages.